Dana Kelly
Senior Commercial Customer Service Representative
How many years have you been with èßäAV? 23 years
Have you held any previous job titles with èßäAV? I started as a secretary in yearbook customer service for one year. Was promoted to yearbook CSR where I stayed for 20 years. I just moved to commercial customer service (in early 2019).
My hometown is… Marceline, Missouri
The thing I love most about my job is… Helping make (customer’s) experience with èßäAV the easiest and most rewarding one they’ve had in their printing career.
The best customer interaction I’ve had at èßäAV was… Too many to pick from
Working at èßäAV, I’ve learned… I will never know everything about the printing business, but I’ve learned to keep asking and I will find the right person to answer my question.
When I’m not working, I love to… Be working on the farm with my husband.
